999com believes gaming should be about entertainment. We make sure you stay in control at all times — and that the fun never stops.
Responsible gaming means enjoying gaming with full awareness — where you decide how much you play, how much time you spend, and how much money you wager. 999com believes gaming should be a source of fun, not a way to solve life's problems or relieve stress.
Online gaming is growing rapidly in popularity across Bangladesh, and with that comes a growing need for responsible gaming practices. Many players don't realize when gaming stops being fun and starts becoming a problem. 999com is committed to building that awareness.
At 999com, responsible gaming isn't just a page — it's part of our culture. Our entire system is designed to help players stay within their limits. That's why we offer a range of free tools to keep you in control at all times.
Keep in mind: If gaming starts causing stress rather than enjoyment, that's a warning sign. The 999com support team is always here for you.
You're unable to stop even after going over your budget.
You're placing larger bets to try to recover money you've lost.
Gaming while neglecting family or work responsibilities.
Hiding your gaming activity or lying about it.
Feeling restless or anxious when not gaming.
Skipping sleep or meals to keep gaming.
If you notice these signs, contact 999com support right away.
These tools are completely free and can be activated at any time from Account Settings
Daily, weekly, or monthly — you choose how much you deposit. Limits take effect immediately once set. Reducing a limit is instant, while increasing one requires a 24–72 hour cooling-off period.
If you lose more than a set amount, your session will automatically end. This protects you from a continuous losing streak. Using this tool at 999com is one of the smartest decisions you can make.
Decide in advance how long you want to play. When your time is up, 999com will remind you. Many players lose track of how many hours have passed — this tool solves that problem.
Need a quick break? Set a cooling-off period ranging from 24 hours up to 1 month. During this time you won't be able to access your account, but your balance will remain safe.
For longer breaks, use self-exclusion — from 6 months up to 5 years. During this period, full account access will be blocked and no marketing messages will be sent.
A pop-up will appear every 30 minutes, 1 hour, or 2 hours — showing how long you've been playing and how much you've won or lost. It keeps you grounded in reality and helps prevent excessive play.
Responsible gaming starts with the right mindset. Before coming to 999com, ask yourself a few questions — it's the first step toward healthy gaming.
What budget have I set for today?
Would losing this money affect my daily life?
Am I playing for fun, or for some other reason?
Have I decided how long I'll play today?
Am I in a good headspace right now?
Can I stop when my budget runs out?
Following these rules will keep gaming enjoyable at all times.
Using 999com's safety tools is straightforward. Log in to your account and go to the "Account Settings" section.
There you'll find the "Responsible Gaming" option, where all tools are available in one place. You can activate or adjust them at any time.
Keep in mind: Protective limits take effect immediately. To increase a limit or cancel an exclusion, you will need to wait out a specified cooling-off period.
Log in to 999com with your username and password.
Click the profile icon in the top right corner and select "Settings".
Click the "Responsible Gaming" tab.
Choose your preferred tool, set the amount or time limit, and save.
Access to 999com is strictly prohibited for anyone under 18. This isn't just a rule — it's our moral responsibility.
Through our KYC (Know Your Customer) verification process, we confirm that every member is 18 or older. Large withdrawals are not processed until a government-issued ID has been verified.
For parents: If you suspect an underage member of your household is using this platform, contact 999com Support immediately. We will take swift action.
We recommend installing third-party parental control software on shared family PCs or devices. This will prevent minors from accessing any online gaming site.
Gaming addiction is a mental health condition. Many people don't realize they are gradually becoming addicted. It's not a character flaw — it's a treatable problem.
999com's responsible gaming team is trained and ready to help. If you feel you need support or have any questions, reach out via live chat or email. We're here to help, not to judge.
Frequently Asked Questions on Responsible Gaming
Join 999com — where gaming is always safe, enjoyable, and on your terms. Use our protection tools and build healthy gaming habits.
18+ · Responsible Gaming · Licensed by Curacao