999com Terms and Conditions

1. General Terms & Conditions

999com (https://999com.vu) is an online gaming platform operating under a Curacao eGaming license. By using this website, you confirm that you have fully read and agreed to these Terms and Conditions.

These Terms and Conditions apply to all 999com services, products, games, promotions, and bonuses. This document serves as the definitive reference in the event of any dispute.

2. Account Registration & Use

To open an account at 999com, you must provide accurate and truthful information. The name, date of birth, address, and contact details submitted at registration must be valid and belong to you personally.

One Account Policy

Each person may register only one account. If the same individual is found operating multiple accounts, 999com reserves the right to close both accounts and void all associated winnings.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Please notify 999com immediately if you suspect any unauthorized access to your account.

• Transferring or selling your account to another person is strictly prohibited.
• Login credentials must not be shared with anyone.
• Changing your password regularly is a good security practice.
• Any suspicious activity must be reported to 999com immediately.

3. Age Verification & Eligibility

You must be at least 18 years old to register or use any service on 999com. A government-issued ID, passport, or driving licence may be required for verification.

Completing the KYC (Know Your Customer) process is mandatory for age verification. Large withdrawal requests will not be processed until verification is complete.

If a member is found to be a minor, their account will be closed immediately and all transactions will be voided.

4. Deposits & Withdrawals

Deposits at 999com can be made via mobile banking, bank transfer, or cryptocurrency. All transactions must be carried out from your own account.

Deposit Policy

• The minimum deposit amount is BDT 500.
• Deposits are generally credited to your account within 15–30 minutes.
• Third-party deposits are not accepted.
• Suspicious deposits may be placed on hold pending verification.

Withdrawal Policy

• KYC verification must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 1,000.
• Standard withdrawals are processed within 15–48 hours.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be suspended if money laundering is suspected.

5. Bonus & Promotion Terms

999com offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Wagering Requirements

A specified amount must be wagered before bonus funds can be withdrawn. This is typically 25–45 times the bonus amount. Each bonus offer states its specific WR.

Bonus Restrictions

• There is a maximum bet limit on select games when playing with bonus funds.
• Multiple bonuses cannot be active at the same time unless explicitly permitted.
• Transferring bonus balance to another account is strictly prohibited.
• Free spin winnings are generally credited as bonus balance.

6. Gaming Rules

All games on 999com use independently audited RNG (Random Number Generator) technology that meets international standards. Every game outcome is entirely random and never predetermined.

Game Error Policy

If a technical fault occurs in the game software, the result of that round may be voided and the bet amount refunded. 999com reserves the right to cancel any winnings obtained as a result of a technical error.

Betting Limits

Each game has its own minimum and maximum bet limits. Bet limits may differ when playing with bonus balance.

• Playing from multiple devices simultaneously is not prohibited, but suspicious patterns will be investigated.
• In live games, the dealer's decision is final.
• Game sessions are recorded in the replay system and will be referenced in the event of any dispute.

7. Responsible Gaming

999com places responsible gaming at the top of its priorities. We believe gaming is for entertainment, not a source of income.

Benefits provided:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a temporary break — from 24 hours up to 6 months.
• Reality Check: Receive periodic reminders while you play.
• Loss Limit: Your session ends automatically once you reach a set loss limit.

If you feel you may be developing a gambling addiction, please contact the 999com support team. We will guide you toward professional assistance.

8. Prohibited Activities

The following activities are strictly prohibited on 999com. Any violation will result in immediate account closure and forfeiture of winnings:

• Operating multiple accounts or opening an account under a false identity.
• Coordinated gameplay intended to exploit the bonus system (Bonus Hunting / Arbitrage).
• Hacking, manipulation, or exploiting technical vulnerabilities on the platform.
• Using third-party software, bots, or automated systems.
• Using the platform for money laundering or any illegal purpose.
• Operating an account on behalf of a minor.
• Threatening, harassing, or intimidating other players.

9. Personal Data Protection

999com takes the privacy of your personal information seriously. Details collected at registration are used solely for service delivery and compliance with legal obligations.

Your information is never shared with third parties, except where required by law or necessary for payment processing. For more details, please see our Privacy Policy Read.

10. Dispute Resolution

If a dispute arises, please contact the 999com support team first. The support team will provide an initial decision within 7 business days.

If you are not satisfied with the support team's decision, a complaint may be filed with the Curacao eGaming authority. 999com will cooperate fully throughout this process.

In the event of a live game dispute, game replays and server logs will be treated as conclusive evidence.

11. Account Closure & Termination

You may close your account at any time by contacting 999com support. We recommend withdrawing your balance before closing your account.

Closed by 999com

999com may close your account for any of the following reasons:

• If a breach of the Terms & Conditions is proven.
• If evidence of fraud or forgery is found.
• If prohibited activity is detected.
• Due to legal obligations.

12. Amendment Policy

999com reserves the right to update or amend these Terms and Conditions at any time. Members will be notified by email and via an on-platform announcement whenever significant changes are made.

Changes take effect 7 days after they are published. Continued use of the platform during this period without raising an objection will be taken as acceptance of the updated terms.

The latest Terms & Conditions are always available on the 999com website. Previous versions can be sent via email upon request.